Mate in the Mountains respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use and share your data in line with the Australian Privacy Principles.
Information We Collect
We may collect your name, email address, phone number, passport details, travel preferences and payment information when you make an enquiry or booking.
How We Use Your Information
Your information is used to:
Process bookings
Communicate with you about your trek
Share required details with the tour operator
Improve our services
Send optional updates or offers
Sharing Your Information
We only share the information necessary to secure your trek with the relevant tour operator. We do not sell your data to third parties.
Storage and Security
We take reasonable steps to protect your information from misuse, loss or unauthorised access. Data is stored securely within Australia or in secure international systems used for bookings.
Access and Correction
You may request access to your personal information or ask us to correct it at any time by contacting us.
Cookies and Analytics
We use cookies and analytics tools to understand website usage and improve user experience. This may include data collected by Google Analytics or Meta Pixel.
Contact Us
If you have questions about this policy or wish to make a privacy request please contact us at mateinthemountains@gmail.com
